When I got home yesterday, my internet wasn't working, so I did all the things that usually re-start it, and it still didn't work. So I took a stiff drink and called Verizon. After about 10 minutes of voicemail hell, I finally got "Joe" who is probably really Sidhar in India. He was perfectly pleasant, according to his script, but couldn't solve my problem.
So he put in a service call, resulting in the news that someone would indeed come out to the house, but not until JULY 7!!! An entire week from yesterday! Seriously, with the number of people who work from home, and the reliance on the internet, how do they expect someone not to have access for more than a week?
I asked to speak to a supervisor, and after 50 minutes on the phone, I heard some clicks and then got a dial-tone. After several mojitos, I finally called back, only to be disconnected again. The third time, after more than an hour and a half on the phone, I got the service person to agree to come tomorrow, and to even narrow down the time to a four hour block, instead of the original 13 hour time-frame they offered.
The most ironic thing is that they asked for my e-mail and this morning, I got a lovely e-mail from Verizon saying that they hope that my interaction with them was satisfactory. STUPID PEOPLE... I DO NOT HAVE INTERNET, SO HOW CAN I READ YOUR E-MAIL!!! (Except at work, which doesn't count!)
Suffice to say, posting will be sporadic until this is fixed. Thanks for letting me vent! Tell me your Verizon horror stories!