So, the guy from Verizon just left – he arrived about 3:30 p.m. I got several auto-calls from VZ, as well as a two-part text, all telling me that they would be at my house before 7:00 p.m. The service guy was delightful and apologized to me for VZ’s crap customer service. He told me that they hear it all of the time from people and that the frustration level with the customer service is out of this world.
As I was driving home from work yesterday, I realized that I didn’t have anything for breakfast this morning, because I usually pick up a bagel and coffee on the way to work. So I stopped at a store that I am unfamiliar with and had a little accident. The front part of my car, which is very low, got caught on one of those cement things at the end of the parking space and ripped my radiator’s bottom. Anti-freeze gushed out. It was horrible. I had to have the car towed to the service station.
So, with the two days of work that I missed and have to take vacation to cover, and this repair, the bad service from VZ has cost me a lot!!! I still hate them, even though my service is back on.